Processing Time

After your order is placed and payment is confirmed, our team begins verifying, quality-checking, and preparing your items for dispatch. This typically takes up to 72 hours. Orders are then forwarded to our fulfillment team for packaging and handover to the carrier.

Shipping Time

Shipping time refers to the transit period from our warehouse to your delivery address. Estimated windows vary by region and are listed below. Actual delivery may vary depending on customs clearance, carrier capacity, and local conditions.

◆ Standard Insured Shipping

All standard orders include shipping insurance. If your parcel is lost in transit or arrives in a damaged condition, we will arrange a replacement at no additional cost, provided sufficient evidence is submitted.

◆ Priority Insured Shipping

Priority orders are moved to the front of our daily dispatch queue. While this reduces processing time, transit durations may remain similar to standard shipping depending on carrier schedules. All priority orders are fully insured.

◆ Split Shipments

Orders containing multiple items may be dispatched from different warehouse locations and arrive in separate parcels at different times. This is normal and does not indicate a missing item.

◆ Tracking Your Order

A tracking number will be emailed to you once your order has been dispatched. Please allow a few days for tracking information to update. We recommend using 17track.net for the most accurate and up-to-date results.

◆ Customs & Delays

For international orders, customs processing times vary by country and are outside our control. During periods of high order volume, dispatch times may also be slightly extended. We appreciate your patience.