This Privacy Policy explains how celiol.com (“we”, “us”, “our”) collects, uses, and protects your personal information when you shop our women’s clothing collections.

1. Who We Are

Legal Company Name: ROYALFORT S.R.L.
Registration Number: J2026040670001
Tax / VAT ID: RO54974394
Registered Address: București Sectorul 3, Strada Cpt. Nicolae Licăreț, Nr. 6, Bl. PM43, Scara B, Etaj 1, Ap. 60
Contact Email: reachus@celiol.com

2. Information We Collect

When you browse or purchase from celiol.com, we may collect:

• Account & Order Information — name, email address, delivery address, and order history.
• Payment Data — processed securely by our payment provider; we do not store card details on our servers.
• Browsing Data — pages visited, items viewed, and session information collected via cookies and analytics tools.
• Communications — messages you send to our support team regarding sizing, orders, or returns.

3. How We Use Your Information

• To process and fulfil your clothing orders and send dispatch and tracking notifications.
• To respond to your enquiries about sizing, returns, or delivery.
• To send you updates about new arrivals, seasonal collections, and promotions — only where you have opted in.
• To improve our website, product range, and customer experience.
• To comply with our legal obligations under applicable consumer and data protection law.

4. Sharing Your Information

We do not sell your personal data. We share it only with trusted third parties who help us operate our store — including our payment processor, logistics and fulfilment partners, and analytics providers — all of whom are bound by confidentiality obligations.

5. Cookies

We use cookies to remember your preferences, keep your shopping bag intact, and understand how customers discover and navigate our collections. You can manage cookie settings through your browser at any time.

6. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal data, or to object to certain uses of it. To exercise any of these rights, contact us at reachus@celiol.com.

7. Data Retention & Security

We retain your data only for as long as necessary to fulfil the purposes described above or as required by law. All data is transmitted via SSL-encrypted connections and stored on secured servers.

8. Policy Updates

We may update this policy from time to time to reflect changes in our practices or applicable law. The date at the top of this page will always reflect the most recent revision.